Terms & Conditions

1. Use of the Site and Services

 

1.1 Eligibility

You must be at least 18 years of age to use our Site or purchase tickets through our Services. By using our Site or Services, you represent and warrant that you meet this age requirement.

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1.2 Account Registration

To access certain features of our Site or purchase tickets, you may be required to create an account. You agree to provide accurate and complete information when creating an account and to keep your account information up-to-date. You are responsible for maintaining the confidentiality of your account login details and for all activities that occur under your account.

 

1.3 Permitted Use

You agree to use our Site and Services only for lawful purposes and in accordance with these Terms. You agree not to:

• Use our Site or Services in any way that violates any applicable local, national, or international law or regulation.

• Attempt to gain unauthorized access to our Site, Services, or any servers, systems, or networks connected to our Site.

• Use our Site or Services to transmit any harmful or malicious content, including viruses, malware, or spam.

 

2. Ticket Purchases

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2.1 Ticket Availability

All ticket purchases are subject to availability. We reserve the right to limit the number of tickets available for purchase or to withdraw tickets from sale at any time.

 

2.2 Pricing and Payment

Ticket prices are listed on our Site and may vary depending on the event. All prices are in [currency] and include any applicable taxes unless otherwise stated. We reserve the right to change ticket prices at any time without notice. Payment for tickets must be made at the time of purchase using one of the accepted payment methods.

 

2.3 Order Confirmation

Once your ticket purchase is complete, you will receive an order confirmation via email. This confirmation serves as your proof of purchase. If you do not receive a confirmation email, please contact us immediately.

 

2.4 Ticket Delivery

Tickets will be delivered electronically via email to the address provided during the purchase process. It is your responsibility to ensure that the email address provided is accurate and that you have access to it.

 

2.5 Refunds and Exchanges

All ticket sales are final. Tickets are non-refundable and non-exchangeable, except in the event of a cancellation or rescheduling of the event by Soul Mama Music Venue. If an event is cancelled or rescheduled, we will provide instructions on how to obtain a refund or exchange your tickets.

 

3. Event Attendance

 

3.1 Entry Requirements

You may be required to present a valid ticket and photo identification to gain entry to an event. Soul Mama Music Venue reserves the right to refuse entry to any individual who does not meet these requirements or who violates our code of conduct.

 

3.2 Code of Conduct

We expect all attendees to behave in a respectful and responsible manner. Any behaviour that is disruptive, abusive, or illegal may result in immediate removal from the event without a refund.

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3.3 Liability

Soul Mama Music Venue is not responsible for any personal injury, loss, or damage to personal property that may occur during an event. By attending an event, you assume all risks associated with your attendance.

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4. Intellectual Property

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4.1 Ownership

All content on our Site, including text, graphics, logos, images, and software, is the property of Soul Mama Music Venue or its licensors and is protected by copyright, trademark, and other intellectual property laws.

 

4.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our Site and its content for personal, non-commercial use. You may not reproduce, distribute, modify, or create derivative works from any content on our Site without our express written permission.

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4.3 User-Generated Content

If you submit any content to our Site, including reviews, comments, or other materials, you grant us a worldwide, royalty-free, perpetual, irrevocable license to use, reproduce, modify, and distribute that content in any media. You represent and warrant that you have the right to grant this license and that your content does not infringe the rights of any third party.

 

5. Disclaimers and Limitation of Liability

 

5.1 Disclaimer of Warranties

Our Site and Services are provided "as is" and "as available," without any warranties of any kind, either express or implied. We do not warrant that our Site or Services will be uninterrupted, error-free, or free from viruses or other harmful components.

 

5.2 Limitation of Liability

To the fullest extent permitted by law, Soul Mama Music Venue shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with your use of our Site or Services, even if we have been advised of the possibility of such damages.

 

6. Indemnification

You agree to indemnify, defend, and hold harmless Soul Mama Music Venue, its officers, directors, employees, and agents, from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with your use of our Site or Services, your violation of these Terms, or your violation of any rights of another.

 

7. Changes to These Terms

We may update these Terms from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Terms on our Site with the updated effective date. Your continued use of our Site or Services after the posting of any changes constitutes your acceptance of the new Terms.

 

8. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of United Kingdom, without regard to its conflict of law principles. Any disputes arising out of or related to these Terms or your use of our Site or Services shall be subject to the exclusive jurisdiction of the courts located in United Kingdom.