top of page

FAQs

  • When does Soul Mama open?
    We open Soul Mama in Stratford in September 2024
  • What are the age restrictions at Soul Mama?
    Soul Mama is an over-18s venue. Young people over 12 are permitted, as long as they are accompanied by an adult, seated and dining, and leave the premises by midnight. We do have some family programming accessible to all ages.
  • Can I buy tickets at the door?
    Most shows sell out in advance, so we advise you to check online and book tickets prior to arrival at Soul Mama.
  • Is there parking?
    Find us in Stratford, London on the Ground floor of the Hilton Gantry Hotel. We are on Queen Elizabeth Olympic Park, our address is romantically on "Celebration Avenue" with Westfield Mall and Hackney Wick are all on our doorstep. ​ By Train: We are 2 minutes from Stratford International Train Station and Stratford International DLR, 6 minutes fromKing's Cross St Pancras via the Javelin High speed train and Stratford train station is a 5 minute walk to easily connect with central London. By Car: Numerous multi storey car parks at Stratford International and Westfield.
  • Is the venue accessible?
    Yes! Soul Mama is wheelchair accessible. We have a separate ramp access for wheelchair access and an accessible restroom on the ground floor. For any specific seating enquiries, please email us prior to booking.
  • What are your opening times?
    Opening Hours Gigs: Every Evening: 6pm - Midnight ​ Soul Mama Cafe: Mon - Fri: 11am - 4pm ​ Brunches: Sat - Sun: 11am - 5pm Our opening and closing times vary based on day of the week and specific event. Please check with the venue before making plans to visit.
  • What is the nearest train station?
    By Train: We are 2 minutes from Stratford International Train Station and Stratford International DLR, 6 minutes from King's Cross St Pancras via the Javelin High speed train and Stratford train station is a 5 minute walk to easily connect with central London.
bottom of page